How do I fix FACE-002?

Obtain and verify all three DIR3 codes from the contracting government entity. Invoice Navigator detects this error and prompts for the required business data before applying a safe fix.

Is FACE-002 a critical error?

Yes, FACE-002 is a critical error that will cause invoice rejection. It must be fixed before submission to ensure your invoice is accepted by the recipient's system.

Can FACE-002 be automatically fixed?

FACE-002 requires specific business data to resolve. Invoice Navigator detects the error and guides you through providing the needed information, then applies the fix with full audit documentation.

Error codes · Facturae · Spain

FACE-002Fixable here

DIR3 codes missing or invalid

This is the rejection, word for word: „[FACE-002] FACe B2G invoices require three administrative unit codes (DIR3): Órgano Gestor, Unidad Tramitadora, and Oficina Contable. These codes route the invoice within government.“

What to have readyÓrgano Gestor (DIR3) · Unidad Tramitadora (DIR3) · Oficina Contable (DIR3)

What we doObtain and verify all three DIR3 codes from the contracting government entity.

Choose the rejected invoiceor drop it here

XRechnung XML or ZUGFeRD PDF. Checking is free · corrected file €1.90 · the first every 30 days is free · no sign-up.

What the finding looks likeExample

FindingValue missing · FACE-002

From youÓrgano Gestor (DIR3), Unidad Tramitadora (DIR3), Oficina Contable (DIR3)

ThenPassed

ProofSHA-256 and /verify link after the check