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FACE-002:DIR3 codes missing or invalid
FACe B2G invoices require three administrative unit codes (DIR3): Órgano Gestor, Unidad Tramitadora, and Oficina Contable. These codes route the invoice within government.
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Code Example
<AdministrativeCentres><AdministrativeCentre><CentreCode>E00003901</CentreCode><RoleTypeCode>01</RoleTypeCode></AdministrativeCentre></AdministrativeCentres>Common Causes
- DIR3 codes not requested from government
- Outdated codes
- Codes from wrong government unit
Frequently Asked Questions
FACe B2G invoices require three administrative unit codes (DIR3): Órgano Gestor, Unidad Tramitadora, and Oficina Contable. These codes route the invoice within government.
Obtain and verify all three DIR3 codes from the contracting government entity. You can also use Invoice Navigator's automatic Fixer tool to correct this instantly.
Yes, FACE-002 is a critical error that will cause invoice rejection. It must be fixed before submission to ensure your invoice is accepted by the recipient's system.
Many instances of FACE-002 can be automatically corrected using Invoice Navigator's Fixer tool. Upload your invoice and the tool will identify and fix common issues, including dir3 codes missing or invalid.
Last updated: 19 January 2026
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