Error codes · internal

FORMAT-001Partly

Unrecognized invoice format

This is the rejection, word for word: „[FORMAT-001] Your file was read successfully as XML, but it does not contain a recognized e-invoice structure. Supported formats are UBL 2.1 Invoice, UBL 2.1 CreditNote, and UN/CEFACT Cross-Industry Invoice (CII D16B). The file may have been exported in the wrong format, or it may be a different type of XML document (such as an order or dispatch advice).

The XML root element does not match any known e-invoice namespace. Expected one of: urn:oasis:names:specification:ubl:schema:xsd:Invoice-2 (UBL Invoice), urn:oasis:names:specification:ubl:schema:xsd:CreditNote-2 (UBL CreditNote), or urn:un:unece:uncefact:data:standard:CrossIndustryInvoice:100 (CII). The validator checks the root element and its namespace to determine the invoice format before applying business rules.

What to have readyThe correct figures from your bookkeeping; we show you which field is affected.
What we doRe-export the file from your invoicing software as a UBL 2.1 or CII D16B e-invoice.
What the finding looks likeExample
FindingNeeds your check · FORMAT-001
From youThe correct figures
ThenChecked again
ProofSHA-256 and /verify link after the check