How do I fix FORMAT-002?

Convert PDF to PDF/A-3 format. This error involves a protected field — Invoice Navigator flags it in your pipeline so your team can correct it at the source.

Is FORMAT-002 a critical error?

Yes, FORMAT-002 is a critical error that must be fixed.

Error codes · factur-x

FORMAT-002Partly

PDF must be PDF/A format

This is the rejection, word for word: „[FORMAT-002] Factur-X requires PDF/A-3 base document.“

PDF/A compliance check

What to have readyThe correct figures from your bookkeeping; we show you which field is affected.

What we doConvert PDF to PDF/A-3 format.

Choose the rejected invoiceor drop it here

XRechnung XML or ZUGFeRD PDF. Checking is free · corrected file €1.90 · the first every 30 days is free · no sign-up.

What the finding looks likeExample

FindingNeeds your check · FORMAT-002

From youThe correct figures

ThenChecked again

ProofSHA-256 and /verify link after the check

Often appears together with

FR-R-007Factur-X XML must be embedded in PDF