errorfactur-x

FORMAT-002:PDF must be PDF/A format

Factur-X requires PDF/A-3 base document.

Fix this in your source system

MANUAL

Factur-X and ZUGFeRD require a PDF/A-3 compliant base document. The PDF must be regenerated as PDF/A-3 format with the XML properly embedded. Use PDF generation software that supports PDF/A-3 output.

See the step-by-step instructions below to fix this error manually.

Why This Error Matters

Factur-X requires archival PDF format.

How to Fix It

1

Check PDF type

Must be PDF/A-3a or PDF/A-3b

2

Convert

Use PDF/A conversion tool

Technical Details

PDF/A compliance check

Common Causes

  • Standard PDF
  • PDF/A-1 or PDF/A-2

Frequently Asked Questions

Factur-X requires PDF/A-3 base document.
Convert PDF to PDF/A-3 format. Invoice Navigator can help identify and fix this issue.
Yes, FORMAT-002 is a critical error that must be fixed.

See Also

Factur-X Validator

Check your invoice now

Related Errors

FR-R-007

Factur-X XML must be embedded in PDF

Last updated: 19 January 2026

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