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BR-41:Seller contact information recommended
Seller should provide contact details for invoice queries.
Fix this in your source system
MANUALContact information requires business verification. Automatic changes could result in compliance issues or communication failures.
See the step-by-step instructions below to fix this error manually.
Why This Error Matters
Invoice rejected. Cannot calculate line total without knowing allowance amount.
How to Fix It
1
Add contact name
Person or department for queries
2
Add email
ElectronicMail element
3
Add phone
Telephone element if available
Code Example
<cac:Contact>
<cbc:Name>Accounts Department</cbc:Name>
<cbc:Telephone>+31 20 123 4567</cbc:Telephone>
<cbc:ElectronicMail>invoices@example.com</cbc:ElectronicMail>
</cac:Contact>Technical Details
XPath: /Invoice/cac:AccountingSupplierParty/cac:Party/cac:ContactCommon Causes
- Line allowance added without amount value
- AllowanceCharge/Amount not mapped at line level
- Percentage line discount without base to calculate
- Line allowance template missing amount field
- Null amount instead of zero for line discount
Commonly Seen In
All invoicing software
Frequently Asked Questions
Seller should provide contact details for invoice queries.
Add seller contact information. You can also use Invoice Navigator's automatic Fixer tool to correct this instantly.
BR-41 is a warning that may not always cause rejection, but it indicates a potential compliance issue that should be addressed to ensure full compatibility.
Many instances of BR-41 can be automatically corrected using Invoice Navigator's Fixer tool. Upload your invoice and the tool will identify and fix common issues, including seller contact information recommended.
BR-41 is commonly seen in exports from All invoicing software. These software packages sometimes generate invoices that need adjustment to meet full compliance standards.
Related Errors
Last updated: 18 January 2026
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